Coming Soon At Trakg, protecting user data and respecting global privacy laws isn’t an afterthought — it’s built into the core of our platform. We understand the sensitivity around form data and ensure businesses stay compliant while gaining powerful insights.Documentation Index
Fetch the complete documentation index at: https://docs.trakg.com/llms.txt
Use this file to discover all available pages before exploring further.
🔐 Built with Privacy in Mind
Trakg is designed to capture only non-sensitive interactions on forms — like which fields were filled, the time taken, or what was removed — while explicitly ignoring sensitive fields such as:- Passwords
- Payment and financial details
- Government IDs (like SSN, Aadhaar)
- Health-related or confidential fields
Our script uses built-in field name and type filters, as well as advanced pattern matching, to block the collection of personally identifiable or protected data.
🌍 GDPR (General Data Protection Regulation)
For businesses operating in or serving users from the EU:- Trakg never stores personally identifiable information (PII) without consent.
- All tracking can be opt-in only, respecting cookie banners or consent managers.
- Users can request to have their interaction data removed via your dashboard.
- Data collection is anonymized unless a user explicitly submits a form.
You remain the controller of the data — Trakg acts as a processor, helping you stay compliant with article 28 of GDPR.
🇺🇸 CCPA (California Consumer Privacy Act)
Under CCPA, users have the right to:- Know what is being collected (Trakg is transparent by design)
- Opt-out of sale or tracking (via cookie settings or opt-out APIs)
- Request deletion of data (Trakg supports secure erasure workflows)
🛡 Data Storage & Retention
- All collected data is encrypted at rest and in transit using modern TLS standards.
- Data is stored only for as long as necessary to provide insights or as defined by your custom retention policies.
- You can manually delete any captured session or lead data from the dashboard at any time.
🔄 Consent Flexibility
Trakg plays nicely with major consent management tools (OneTrust, Cookiebot, etc.). You can:- Defer script execution until consent is given
- Use
data-trakg-disabledon forms to opt-out - Respect DNT (Do Not Track) headers and incognito modes
🤝 SOC2, HIPAA & ISO Readiness
While Trakg doesn’t process health or financial data by default, we:- Follow principles aligned with SOC2 Type I controls (access logs, audit trails, breach reporting)
- Plan HIPAA-compatibility for healthcare-adjacent use cases (forms using
data-trakg-sensitivewill be auto-ignored) - Work with external consultants to validate ISO 27001-aligned practices
🧪 Transparent Practices
- Source code is periodically reviewed and validated by external security professionals.
- We do not use dark patterns or track keyboard input beyond what’s typed into standard form fields.
- You always have visibility into what Trakg captured — viewable on a per-user, per-form basis from your dashboard.
🧭 Your Responsibilities
While Trakg helps with compliance, it’s up to you to:- Disclose use of analytics and trackers in your privacy policy
- Ensure consent mechanisms are in place when required
- Avoid collecting data you don’t need or can’t legally justify
Trakg gives you the tools. Compliance is a shared responsibility.
Need more details for a compliance audit or integration help with your DPO or legal team? Contact us or request a compliance brief through your Dashboard.